About Birdie
Birdie is a B-Corp certified home healthcare technology company backed by top tier VCs such as Index, and is a top provider in the 150 Most Innovative Digital Health startups.
How they're using Kinfolk
Birdie automates 50+ tasks per new hire onboarding and achieved an average 9.5/10 sentiment scores.
We heard from Mel, Head of People at Birdie, how they’re using Kinfolk:
"Our onboarding process was not uniform, which meant that the ramp time varied across teams.
We knew that we needed to standardize our onboarding process and make it a delightful experience. And because we didn't have the granularity of sentiment data throughout pre-boarding and onboarding, we weren't able to target improvements.
Kinfolk gave us the ability to see where we were missing things and improve them."
We heard from Mel, Head of People at Birdie, how they’re using Kinfolk:
"Our onboarding process was not uniform, which meant that the ramp time varied across teams.
We knew that we needed to standardize our onboarding process and make it a delightful experience. And because we didn't have the granularity of sentiment data throughout pre-boarding and onboarding, we weren't able to target improvements.
Kinfolk gave us the ability to see where we were missing things and improve them."
"What really sang to me was the ability to standardize the process, ensure we weren't missing anything, capture sentiment, and offer parity of a delightful experience."
Mel, Birdie
Head of People
“We’re not only saving our own time, but also saving time for managers. When you’re a lean team, the time saving is enormous. It’s not just the cost per hour saved, but also what we are able to do with that time back.
Plus the partnership has been incredible. It’s very rare to work with a solution where there is a deep understanding of the problem space. The way we've been able to give feedback and see change rapidly is so valuable to us."
Plus the partnership has been incredible. It’s very rare to work with a solution where there is a deep understanding of the problem space. The way we've been able to give feedback and see change rapidly is so valuable to us."
"Working with Kinfolk has been really incredible... like an extension of our team."
"The product has been really easy to use too. People are very quickly able to see different ways of using it, and they’re finding it’s much easier to build workflows and content compared to our internal alternatives.
We've seen all of the impact and the results that we wanted to see, and if anything, we've seen more than we expected."
We've seen all of the impact and the results that we wanted to see, and if anything, we've seen more than we expected."
