Instant Answers, Fewer Tickets

Reduce distractions with instant answers and free HR from endless support queues.

Meet Kin

Trusted by scaling and publicly-listed companies

Inefficient processes are crushing productivity

2 days
Per week wasted on manual admin by HR
1.8 hours
Each day spent looking for information
53%
Of employees avoid using their help desk

Resolve Employee Issues Before They Become Tickets

24/7 support across channels
Whether it's Slack, Teams, email, SMS, or WhatsApp. Kin is where your employees are
Kin does more than answer questions
Update HRIS records, draft documents, collect employee data, and manage system access, all with relevant approvals
Tailored to your people and processes
Kin personalizes support for each employee, and follows your instructions, so everyone gets accurate, reliable guidance, in your tone of voice
Loop in the right people every time
Set up escalation paths and flag sensitive topics for timely hand-offs
See what employees really need
Get visibility into top requests, spot process and policy gaps, measure service quality
Provide proactive assistance
Coordinate communication campaigns, send tasks and schedule meetings around key moments

Supercharge your tech stack

Connect your tools within minutes, then drive ongoing ROI of your systems, content, and data

HR System we integrate with
HR systems
Sync with your HRIS to personalize experiences based on employee data, trigger workflows, and update records
Knowledge bases we connect with
Knowledge bases
Surface relevant, up-to-date policies and guidance tailored to locations, departments, seniority and more
Productivity tools we integrate with
Productivity tools
Create tickets in existing systems, auto-schedule meetings, and manage account permissions

Ramp up Kin 6x faster than a hire

At a fraction of the cost.

Kin acts like an extension of your team. So do the humans at Kinfolk.

We partner on rapid implementation and phased roll out, provide training, fast, ongoing technical support, and share best practices to level up Kin.

Let's talk

Highest trust and security standards

Kinfolk is ISO27001 certified and GDPR compliant.

We don’t share your PII with any 3rd party LLMs, and none of your data is used to train their models.

Go to Trust Centre

FAQs

How secure is Kinfolk?
What does implementation look like?
What ongoing support does Kinfolk provide?
How does pricing work?
Who is Kinfolk for?
What if we don't have an HRIS or our knowledge base needs work?
Scale your HR team infinitely

Book a demo to see how

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