Kinfolk: Your AI HR Assistant for instant employee support

Inefficient processes are crushing productivity

2 days

Per week is wasted on manual, repetitive admin by HR teams

1.8 hours

Each day is spent looking for information by employees

53%

Of employees actively avoid using their help desk

Conversation Management

Gain complete visibility with AI-categorized, fully auditable record of interactions. Manage conversations in Kinfolk or create tickets in your existing help desk.

Advanced Workflows

Resolve tasks end-to-end with AI. Update records, trigger your existing HRIS workflows, tasks, and approvals, manage access, generate documents, and more.

Personalized support

Give employees access to information only relevant to them, with permissions for documents and HR data that mirror your knowledge base and HRIS.

Human in the Loop

Escalate conversations to the right person at the right time—whether they're HR or not—based on the subject, sensitivity of the topic, and employee context.

Proactive Communications

Send personalized messages to enable employees during the moments that matter, and to drive adoption of new initiatives. Then enable them to dialogue with the info.

Actionable Insights

Measure service deliverability in real time. Track what employees are asking for, see where the team's time is going, and identify the key areas to focus resources.

Supercharge your tech stack

Connect your tools within minutes, then drive ongoing ROI of your systems, content, and data

HR systems

Sync with your HRIS to personalize experiences based on employee data, trigger workflows, and update records

Knowledge bases

Surface relevant, up-to-date policies and guidance tailored to locations, departments, seniority and more

Productivity tools

Create tickets in existing systems, auto-schedule meetings, and manage account permissions

Ramp up Kin 6x faster than a hire

At a fraction of the cost.

Kin acts like an extension of your team. So do the humans at Kinfolk.

We partner on rapid implementation and phased roll out, provide training, fast, ongoing technical support, and share best practices to level up Kin.

Let's talk

Secure, private, and compliant

Kinfolk is SOC2 Type II compliant, ISO27001 certified, and GDPR compliant.

We don’t share your PII with any 3rd party LLMs, and none of your data is used to train their models.

Go to Trust Centre

Reduce HR IT Tickets. Improve System Adoption.

Trusted by scaling and publicly-listed companies