About RORA
RORA provides in-house, fractional PeopleOps, FinOps, and LegalOps teams to some of the world’s most rapidly growing businesses.
How they're using Kinfolk
We spoke with Miriam, Director at RORA, about how they’re using Kinfolk to improve onboarding and learning for both.
Miriam explains:
“We had a disjointed onboarding process. Internally we were using a tool to manage our tasks while it was a completely separate process for the new joiner. We’d scramble to get everything set up, and there was a lot of, 'Oh, have you done this?'. There were a lot of hours wasted on checking things and scrolling through people’s calendars. We didn’t have visibility.
The new hire would get a bunch of tasks in one tool, their L&D was in another tool, and info was also scattered around our wiki. We’d get a lot of questions like, 'Where do I find this?'. It’s not a welcoming process if onboarding is so task-led and messy.
With every other tool, engagement is something we struggled with, because they just do either one specific thing quite well or they're just so overly complicated.”
Miriam explains:
“We had a disjointed onboarding process. Internally we were using a tool to manage our tasks while it was a completely separate process for the new joiner. We’d scramble to get everything set up, and there was a lot of, 'Oh, have you done this?'. There were a lot of hours wasted on checking things and scrolling through people’s calendars. We didn’t have visibility.
The new hire would get a bunch of tasks in one tool, their L&D was in another tool, and info was also scattered around our wiki. We’d get a lot of questions like, 'Where do I find this?'. It’s not a welcoming process if onboarding is so task-led and messy.
With every other tool, engagement is something we struggled with, because they just do either one specific thing quite well or they're just so overly complicated.”
"Having one place where you've got full visibility of onboarding makes such a difference. It's just a lot more intuitive than anything we've used before."
Miriam, Director
RORA
“We’re quite decentralised as a business, where L&D is owned by teams and peers. It's now so much easier to support each other. It’s very simple, and that makes a difference.
We’re using Kinfolk to build out three-month plans, and the rest of the training that we want the team to be delivering on a regular basis too. People have found the experience far more positive than it was before.”
We’re using Kinfolk to build out three-month plans, and the rest of the training that we want the team to be delivering on a regular basis too. People have found the experience far more positive than it was before.”
"Onboarding is finally in one place, which we’ve never had before. Emails and meetings are now automated, and we can set things up ahead of time and check things much more easily."
“This is something we've never really had a place to do before. When you get promoted, we'll put you through some training before you take on the new role. That will be centralised and tracked, so we’ll have visibility over that too.”
"We're also starting to use Kinfolk for other transitions, like promotions and internal moves."
